FREQUENTLY ASKED QUESTIONS
CONTACTING YOUNGEVITY
What are the home office phone numbers?
Youngevity Customer Service - 1 800 982-3189
Youngevity Order Placement - 1 800 982-3197
Heritage Makers - 1-866 MY HEROES (1-866-694-3763)
What is Youngevity's most popular product?
The Healthy Body Pack (90 for Life) is the top seller. It includes the 90 essential vitamins, minerals, and supplements that help our bodies maximize healthy living. Check out the Clemson Report http://youngevity.com/member-resources/product-info-center/ to learn more about the benefits of Tangy Tangerine, one of the products in this pack.!
Where do I learn details, find ingredient lists, etc. for Youngevity’s main products?
www.youngevity.com/memberresources
I’ve ordered one of the Healthy Body Packs. Where do I go to learn how to maximize the effectiveness of these products?
www.youngevity.com
Where do I order Youngevity Product?
You can log in to your account, by going to www.youngevity.com, or your replicated website ____.youngevity.com.
Where do I go to learn more about Youngevity’s Founder, Dr. Joel Wallach?
On the www.youngevity.com website.
If I know someone who has a specific health challenge, how to I know which is the best product or protocol for them?
You can view Dr. Wallach’s radio show archives, www.wallachonline.com.
COMPENSATION
How can I earn an additional 30% bonus during a distributor or customer’s first 30 days? Do I have to be a CEO consultant or is this also for the $25 consultant?
You can receive a Quick Start Bonus on up to 30% of the total BV (Bonus Volume) on your New Enrollee’s orders, up to 750BV, for their first 30 days in the business. To qualify for this weekly Quick Start Bonus, you must be a qualified IMD (meaning that you are continuing to meet the requirements for that rank) or above and you must have a 100 PQV (personal qualifying volume) Auto-Ship on file (this CAN be the gold membership) for the current month and the following month. (Check out the compensation plan.) This bonus is for BOTH a $10 Consultants, AND the CEO consultants!!
If our customers have a club membership, place orders, or have an autoship, how do we make money?
You make the same income off your customers as you do your distributors.
As long at you are at the JIMD level ($50 PQV - i.e. the silver level), you will earn compensation. As your PQV increases, your compensation percentage also increases. There are details about the compensation plan on www.youngevity.com, as well as our team resource sites.
And the million dollar question…why would anyone NOT sign up as a consultant when it's only $25?!?!?!
If they don’t want to give their social security number, or if they don’t want to get commissions (rebates) when their friends or family want to order products.
What is the difference between QV and BV?
QV is Qualifying Volume, and is the amount that counts toward your qualification. BV is Bonus Volume and is the amount that you are paid on. It varies on the YGY product, and on HM Club it is 72%. Anything outside of club is 80%.
What counts toward our QV? Is it HM or YGY too?
All orders on the HM site and YGY site count towards your QV. For example, you can order Club HM on your HM site, and Nighttime Moisturizer on the YGY site, and your volume is the total of the two together. AWESOME!!!!
How can I earn an additional 30% bonus during a distributor or customer’s first 30 days? Do I have to be a CEO consultant or is this also for the $25 consultant?
You can receive a Quick Start Bonus on up to 30% of the total BV (Bonus Volume) on your New Enrollee’s orders, up to 750BV, for their first 30 days in the business. To qualify for this weekly Quick Start Bonus, you must be a qualified IMD (meaning that you are continuing to meet the requirements for that rank) or above and you must have a 100 PQV (personal qualifying volume) Auto-Ship on file (this CAN be the gold membership) for the current month and the following month. (Check out the compensation plan.) This bonus is for BOTH a $10 Consultants, AND the CEO consultants!!
If our customers have a club membership, place orders, or have an autoship, how do we make money?
You make the same income off your customers as you do your distributors.
As long at you are at the JIMD level ($50 PQV - i.e. the silver level), you will earn compensation. As your PQV increases, your compensation percentage also increases. There are details about the compensation plan on www.youngevity.com, as well as our team resource sites.
And the million dollar question…why would anyone NOT sign up as a consultant when it's only $25?!?!?!
If they don’t want to give their social security number, or if they don’t want to get commissions (rebates) when their friends or family want to order products.
What is the difference between QV and BV?
QV is Qualifying Volume, and is the amount that counts toward your qualification. BV is Bonus Volume and is the amount that you are paid on. It varies on the YGY product, and on HM Club it is 72%. Anything outside of club is 80%.
What counts toward our QV? Is it HM or YGY too?
All orders on the HM site and YGY site count towards your QV. For example, you can order Club HM on your HM site, and Nighttime Moisturizer on the YGY site, and your volume is the total of the two together. AWESOME!!!!
CANADA
Are there any differences in products available in Canada?
On the website, yes. You can call in to order any product you’d like.
Is there a difference with Canadian Autoship orders?
Autoship orders have FREE shipping in the US, and in some Canadian locations as well. If your shipping amount is over the base amount they give for the FREE shipment, then it will simply be discounted.
Are there any differences in products available in Canada?
On the website, yes. You can call in to order any product you’d like.
Is there a difference with Canadian Autoship orders?
Autoship orders have FREE shipping in the US, and in some Canadian locations as well. If your shipping amount is over the base amount they give for the FREE shipment, then it will simply be discounted.
AUSTRALIA/NEW ZEALAND
To find out what products are available in Australia and New Zealand, go to this website: http://www.youngevity.co.nz/.
Team Fusion has a large group of distributors in this region, and we look forward to helping you grow. We also have a Team Fusion Australia/New Zealand Facebook group if you'd like to join.
To find out what products are available in Australia and New Zealand, go to this website: http://www.youngevity.co.nz/.
Team Fusion has a large group of distributors in this region, and we look forward to helping you grow. We also have a Team Fusion Australia/New Zealand Facebook group if you'd like to join.
